BluSmart driver robs Gurugram woman at gunpoint; Company apologizes, says ‘deeply regretted’

In Gurugram, a woman and her child were robbed at gunpoint by a cab driver on November 29 while traveling in a BluSmart vehicle.

The driver allegedly pulled out a gun, prompting the woman to transfer Rs 55,000 from her mobile phone. He then ran away with some of his belongings.

BluSmart, the cab company, has apologized to the victim, assured that they will take immediate action against the offender, and promised to strengthen the safety of passengers.

The cab driver, Sonu Singh, picked up the mother and her son on November 29 from Airia Mall in Gurugram, where they were going to Microtek Greenburg in Sector 86.

However, when the cab reached Sector 83, the driver allegedly pulled out a gun, forcing the woman to transfer Rs 55,000 through her mobile phone. They then took her phone and wallet before fleeing the scene.

Following the woman’s complaint, the police registered a case against the driver and arrested him on December 1.

BluSmart released a statement today, expressing their concern over the incident and saying they are “deeply saddened” by what happened. “We are taking immediate steps to continue to strengthen our safety, including additional training for drivers and additional technology. We apologize to the affected family and we are committed to providing them with all the necessary assistance. We will continue to work hard to restore trust and ensure that every BluSmart ride is safe and enjoyable,” it said. the company.

The accused, Sonu Singh, was produced before a Gurugram court, which gave police a day’s remand to continue investigations.

Calling the incident “disturbing,” BluSmart repeated its statement that it was “taking immediate action” to strengthen its security.

BluSmart has released a statement about an incident involving one of its drivers who allegedly robbed a female passenger.

The cab aggregator app emphasized the use of facial recognition technology to verify drivers and highlight the presence of a security code for passengers.

BluSmart also noted that the detailed documentation of the accused driver and the “quick actions of the team” greatly helped the police, which allowed them to bring the accused to justice within 24 hours.